Cupcake Kitchen

We stopped in during our trip through Tennessee last week. I was so surprised and happy with all the gluten free options!! I got a strawberry cupcake with strawberry icing. Absolutely delicious. My husband got a birthday cake cupcake. We both loved it!! The girls working the counter were so nice and helpful. We will definitely return if we’re ever in the area!

Ok. This was our first and only trip here. Let's start with when we first get there. They have a sign hangout saying no public bathrooms. My husband has to go next door to use the bathroom. Which is against federal law. We should have known this wasn't going to be good and just left at this point. Away we look at what's available while my husband walks across the street in the rain so he can pee and rush back to get something for all of us so we can finish out trip to the pediatric neurology at Children's. I was excited to see the actually have napoleon here! We all pick out what we each want. 4 individual size items ran us $20. Ok, well, it looks good, so for the price , I look forward to some fresh, delicious bakery goods. So my son and I each got a napoleon. OMG, it was so stale, and the custard was like rubber! It was absolutely horrible. I have never been so disappointed. Just after finding a place that sells napoleon, I'm this area I lost it. Then my husband and daughter each got a brownie. One had the smore and the other one that was all chocolate. They were also stale and dried out and just horrible. This is the first time I have ever paid this much for bakery items (lots of amazing bakeries where I grew up and my Mom even worked in one) and first time I have not gotten fresh items made that day. I don't know how old these items were, but they were too old to be selling to customers. I am really disappointed. We really wanted to try this place and like it but will continue to look for a good quality bakery in this area. We definitely weren't prepared for this level of disappointment. I honestly don't know how this place stays in business.

We ordered a custom cake for my husband’s birthday cup cake kitchen had perfected the taste of red velvet, the cake was impeccably decorated with vibrant colors. Layers melt in your mouth and it had the perfect sweetness. Rachel has been very helpful and provided excellent service. To say the least highly recommended Thank you !

I could not have been more pleased with my experience at Cupcake Kitchen! They did a phenomenal job on my custom ordered cookies for my son’s 1st birthday, and the cupcakes were beautiful as well. Every single bite was delicious, even after they had been in our hotel room for a couple of days! I am so thankful I chose them for such a special occasion, we will be back the next time we visit Chattanooga!